WHEN CONVERSATIONS HEAT UP, HERE’S WHAT TO DO NEXT
When tensions rise, your next move matters most. We’ve all been there—a conversation heats up, emotions bubble over, and it feels like things could explode at any moment.
So how do you steer things back on track? It’s all about having the right tools to de-escalate before an interaction spirals out of control.
This week’s video reveals simple yet powerful strategies to restore calm, foster understanding, and keep the dialogue productive—especially when the relational stakes are high.
I’d love to hear your thoughts—please watch and drop a comment!
For more details, tips & insights for mastering the art of changing minds, get your copy of my latest book Mindstuck at this link
What others are saying:
“Mindstuck pulls back the curtain on the hidden forces that lead people to embrace change.”
Loran Nordgren, PhD - Kellogg School of Management Professor and bestselling author of The Human Element
"This book is a must-read guide for anyone looking for practical insights into how to persuade even the most stubborn and strong-willed individuals.”
Jonah Berger, PhD - Wharton Professor and bestselling author ofThe Catalyst
“Saturated with science yet practical and funny! Mindstuck grabbed my attention from the very first page. This book will help you win hearts even when minds are on the defensive.”
Zoe Chance, PhD - Senior Lecturer, Yale School of Management and author ofInfluence is Your Superpower
